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Terms and Conditions

Welcome to Basundhara Nursery! By using our website or purchasing products from us, you agree to the following terms and conditions. Please read them carefully before making a purchase or interacting with our services.

1. General Terms

• These Terms and Conditions apply to all products and services provided by Basundhara Nursery.
• We reserve the right to modify, update, or change these Terms and Conditions at any time, without prior notice. All changes will be posted on this page with an updated date.

2. Product Availability

• While we make every effort to ensure that our inventory is up to date, some products may be out of stock or discontinued.
• Product descriptions, pricing, and availability are subject to change without notice.

3. Pricing

• Prices listed on our website are in (₹-INR) and are subject to applicable taxes and shipping fees.
• We reserve the right to change prices at any time. If there is a pricing error on our website, we will notify you and give you the option to either proceed with the corrected price or cancel the order.

4. Ordering and Payment

• By placing an order on our website, you agree to pay the full price of the order, including applicable taxes and shipping fees.
• We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options.

5. Shipping and Delivery

• We strive to process and ship orders in a timely manner. Delivery times depend on your location and the shipping method selected at checkout.
• While we make every effort to ensure timely delivery, we are not responsible for any delays caused by third-party carriers (e.g., postal services, couriers).
• Shipping fees are calculated at checkout based on the size and weight of your order and your location.

6. Returns and Exchanges

• Please refer to our Return Policy for information on how to handle returns, exchanges, and refunds.
• Plants that have been in your care for more than 7 days, or are intentionally damaged, are not eligible for returns or exchanges.

7. Care and Handling of Plants

• We take great pride in the quality of our plants, but we recommend that you carefully follow the care instructions provided with each plant to ensure its health and longevity.
• We cannot be responsible for plant damage or loss once the plant has left our care, except in cases where the plant is damaged during transit.

8. Limitation of Liability

• Our liability is limited to the amount you paid for the products purchased. We are not liable for any damages arising from the use or inability to use our products, including but not limited to loss of profit, property damage, or personal injury.

9. Intellectual Property

• All content on our website, including text, images, logos, and branding, is the property of Basundhara Nursery and is protected by copyright law.
• You may not copy, reproduce, or distribute any content from our website without our prior written consent.

10. Privacy

• We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Local Laws and Regulations

• You agree to comply with all local laws and regulations regarding the purchase, care, and transport of plants.
• Some plants may be restricted or require permits in certain regions. It is your responsibility to ensure that any plant purchases comply with local regulations.

12. Force Majeure

• We are not liable for delays or failure to fulfill an order due to circumstances beyond our control, including but not limited to natural disasters, strikes, or other unforeseeable events.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Basundhara Nursery
Contact Number – 788-989-7699
Email Address – basundharanurserykolkata@gmail.com
Phone Number – 973-474-8796